ntc333 Privacy Policy

1 Information Collected

ntc333 collects personal information from users in two main ways — information you provide directly during the registration process or when using our services, and information collected automatically through your browsing activity on our website.

Information collected directly includes:

• Full name as shown on your identity card (MyKad) or passport
• Date of birth for age verification purposes — you must be 21 years of age or older
• An active mobile phone number and email address
• Username and password chosen during registration
• Bank account number, e-wallet number or crypto wallet details for deposit and withdrawal purposes
• Identity verification documents when required by KYC (Know Your Customer) procedures

Information collected automatically when you use the ntc333 platform includes:

• IP address and general location data (at country or state level)
• Type and version of your web browser and device operating system
• Account activity records including betting logs, transactions and session duration
• Cookie data and similar website tracking technologies

2 Purpose of Data Use

Every piece of information collected by ntc333 has a clear and lawful purpose. We do not use your data beyond the scope stated below.

Your personal information is used for the following purposes:

• Creating and managing your user account on the ntc333 platform
• Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, and cryptocurrency
• Carrying out identity and age verification checks required by licensing obligations
• Providing effective customer support in Malay and English
• Informing you about relevant bonuses, promotions and platform updates
• Detecting fraud, money laundering and unauthorised access
• Complying with legal obligations under our international licensing framework
• Improving the user experience through non-personally-identifying browsing behaviour analysis

3 Sharing Information with Third Parties

ntc333 does not sell, rent or trade users' personal information to any third party for commercial purposes. However, there are limited situations where we need to share certain information with other parties:

• Payment service providers who handle your deposit and withdrawal transactions — they are bound by strict confidentiality agreements with ntc333
• Game software and live casino platform providers who deliver game content to you
• Law enforcement authorities or regulatory bodies when required by court order or applicable law
• Independent audit firms that review game fairness and platform security compliance

In all cases above, we share only the minimum information necessary and ensure that receiving parties are subject to equivalent data protection obligations.

4 Cookies and Tracking Technology

The ntc333 website uses cookies and similar technologies to improve functionality and the user experience. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential cookies — enable core website functions such as login, session authentication and basket management
• Preference cookies — store your settings such as preferred language and display preferences
• Analytics cookies — help us understand how users interact with the website for improvement purposes
• Security cookies — help detect and prevent fraudulent activity and unauthorised access

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the full functionality of the ntc333 platform.

5 Data Security

Protecting your personal data is a top priority for ntc333. We implement a range of technical and organisational measures to ensure your information remains secure at all times.

The security measures we implement include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmission between browser and server
• Storage of passwords in cryptographic hash form — the original password is never stored in plain text
• Role-based access controls for internal staff — only authorised personnel can access user data
• Continuous system activity monitoring to detect any anomalies or unauthorised access attempts
• Regular security audits by independent third parties
• Structured incident response procedures in the event of any data breach

6 User Rights Regarding Personal Data

As an ntc333 user, you have the following rights in relation to the personal data we hold about you:

• Right to access — you can request a copy of the personal data we hold about you
• Right to rectification — you can request correction of any inaccurate or incomplete information
• Right to erasure — in certain circumstances, you can request deletion of your personal data
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
• Right to withdraw consent — for processing based on consent, you can withdraw your consent at any time

To submit any request relating to personal data rights, please contact the ntc333 customer support team via 24/7 live chat or email. We will process your request within a reasonable timeframe.

Please note that some requests may be subject to legal restrictions or data retention requirements for regulatory compliance purposes.

7 Protection of Minors

The ntc333 platform is restricted to individuals aged 21 and above only. We have a strict policy regarding the protection of children and minors.

We do not intentionally collect or process personal information of individuals under the age of 21. All users are required to submit proof of age during the account verification process, and ntc333 reserves the right to close any account found to belong to a minor.

8 Data Retention Period

ntc333 only retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by law and international licensing requirements.

Generally, active account records are kept for the duration that your account remains active. After account closure, certain data may be retained for the period required by anti-money laundering (AML) regulations and other regulatory requirements.

Non-personally identifiable analytics data may be retained for a longer period for the purposes of service improvement and platform trend analysis.

9 Changes to the Privacy Policy

ntc333 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to users via notifications within the platform or the email registered to your account.

The new effective date will be shown at the top of this page. Continued use of the ntc333 platform after changes take effect is considered your acceptance of the latest version of the Privacy Policy.

We encourage you to review this page periodically to ensure you are always up to date on how we manage your personal data.

10 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, please contact our team through the following channels:

• Live chat 24/7 — available directly within the ntc333 platform, supported in Malay and English
• Email: [email protected]

The ntc333 support team is available to assist you at all times and aims to respond to all privacy-related enquiries within a reasonable time.